To connect your earbuds to your device, please remove the insulating films on the charging case and check that Bluetooth is enabled. If the earbuds still don’t connect, try resetting them or contact us for assistance.
If the earbud's LED is lit, carefully clean the dirt from the speak mesh using a toothpick or cotton swab dipped in alcohol. Try to reset the two earbuds and reconnect. If the issue persists, please contact us for assistance.
Please choose suitable ear tips, rotate earbuds for a snug fit. Note that slight background noise in quiet environments in ANC mode is normal for all kinds of ANC earbuds.
Please adjust the position of the earbuds to ensure that the voice microphone is pointing towards the direction of the speaker's voice. Ensure the Bluetooth device uses the earbud's microphone for calls.
Ensure Bluetooth connection and Location permissions are enabled for the app. These permissions do not involve any privacy information. You can also download the latest version of the app or uninstall and reinstall it if needed.
We suggest personalizing your audio settings according to your preferences in the EarFun Audio app's EQ settings.
Please check for any objects obstructing the earbuds and the Bluetooth device, and avoid any potential radio or Wi-Fi interference. While the earbuds have a maximum range of 49 feet (15m) without obstacles, the actual range may vary depending on usage and the environment.
*Battery Life varies by volume level and audio content.
1. ANC off & LDAC off - Up to 11 hours, Totally 52 hours.
2. ANC on & LDAC off - Up to 7.5 hours, Totally 35 hours.
3. ANC off & LDAC on - Up to 8.5 hours, Totally 40 hours.
4. ANC on & LDAC on - Up to 6 hours, Totally 28 hours.